--- title: "Keep resident records current without double entry: Wellzesta's PointClickCare integration" description: Create and update resident accounts from PointClickCare. No double entry for community staff. See how the Wellzesta integration works. image: https://articles.wellzesta.com/hubfs/Event%20Search%20Blog%20(300%20x%20175%20px)%20(27).png --- [![Wellzesta](https://assets-global.website-files.com/6527f83222cbee1b24466b4d/652ed4901978b1a2ac40ce28_LogoWellzesta.svg)](https://www.wellzesta.com/) [Home](https://www.wellzesta.com/) [Solutions](https://www.wellzesta.com/solutions) [Benefits](https://www.wellzesta.com/benefits) Resources ![](https://assets-global.website-files.com/6527f83222cbee1b24466b4d/6527f83222cbee1b24466c7a_chevron-down.svg) [Articles A library worth reading](https://articles.wellzesta.com/) [White Papers Research-focused discoveries](https://www.wellzesta.com/resources/white-papers) [Case Studies Real-world client benefits](https://www.wellzesta.com/#cases) [Videos Watch our videos](https://www.wellzesta.com/resources/videos) [About us](https://www.wellzesta.com/about-us) [Contact](https://www.wellzesta.com/contact) [Book a Demo](https://www.wellzesta.com/#book-a-demo) ![](https://assets-global.website-files.com/6527f83222cbee1b24466b4d/6527f83222cbee1b24466cad_menu-3-line.svg) [Home](https://www.wellzesta.com/) [Solutions](https://www.wellzesta.com/solutions) [Benefits](https://www.wellzesta.com/benefits) Resources ![](https://assets-global.website-files.com/6527f83222cbee1b24466b4d/6527f83222cbee1b24466c7a_chevron-down.svg) [Articles A library worth reading](https://articles.wellzesta.com/) [White Papers Research-focused discoveries](https://www.wellzesta.com/resources/white-papers) [Case Studies Real-world client benefits](https://www.wellzesta.com/#cases) [Videos Watch our videos](https://www.wellzesta.com/resources/videos) [About us](https://www.wellzesta.com/about-us) [Contact](https://www.wellzesta.com/contact) # Keep resident records current without double entry: Wellzesta's PointClickCare integration ##### Posted by [Chris Kribs](https://articles.wellzesta.com/author/chris-kribs) on November 12, 2026 ![](https://articles.wellzesta.com/hubfs/Event%20Search%20Blog%20(300%20x%20175%20px)%20(27).png) ![Event Search Blog (300 x 175 px) (27)](https://articles.wellzesta.com/hs-fs/hubfs/Event%20Search%20Blog%20(300%20x%20175%20px)%20(27).png?width=900&height=525&name=Event%20Search%20Blog%20(300%20x%20175%20px)%20(27).png) Your team already keeps resident records current in PointClickCare. The Wellzesta integration uses those records to create and update resident accounts, so no one enters the same phone number or address twice. | PointClickCare Your team keeps the resident record current | → | Webhook PointClickCare sends each change | → | Wellzesta Resident accounts are created and updated | | --- | --- | --- | --- | --- | **At a glance** What it does: creates and updates Wellzesta resident accounts from PointClickCare Direction: one way, from PointClickCare to Wellzesta Setup: Wellzesta configures it during setup, and you choose which PointClickCare sites feed which Wellzesta community Status: live with Wellzesta clients ## What does the PointClickCare integration do? The PointClickCare integration brings your community's residents into Wellzesta and keeps their profile details current. It imports names, phone numbers, mailing addresses, and each resident's place in the community, then applies later changes as PointClickCare sends them. NamesPhone numbersMailing addressesPlace in the community 1. Imports your resident base in one batch, then creates and updates residents automatically, enabled per community 2. Maps PointClickCare sites to Wellzesta communities, so residents arrive in the right place 3. Leaves out the records you choose, using a skip list 4. Delivers updates by webhook ## Why does double entry cost community staff time? When the same resident detail lives in two systems, staff update both, and the two records drift apart. With the integration, PointClickCare stays the source of truth and Wellzesta follows it. Your team makes each change once. | Situation | Without the integration | With the integration | | --- | --- | --- | | **A new resident** | Staff enter the record in PointClickCare, then again in their resident engagement app | Wellzesta creates the account from the PointClickCare record | | **A changed phone number or address** | Staff update both systems, and the records can drift apart | Staff update PointClickCare, and Wellzesta follows | | **Which record is right** | Whichever one someone updated last | PointClickCare, the source of truth | ## How does the integration work? 1. Wellzesta maps your PointClickCare sites to your Wellzesta communities during setup. 2. Wellzesta imports your residents in a single batch. 3. PointClickCare sends later changes by webhook, and Wellzesta updates the resident record. **See it with your own PointClickCare setup in mind.** [Book a demo](https://meetings.hubspot.com/kyle-robinson/wellzesta-demo) and ask how the integration would work for your community. [Book a demo](https://meetings.hubspot.com/kyle-robinson/wellzesta-demo) ###### What is PointClickCare? PointClickCare is an electronic health record that many senior living communities use. It holds resident records that your team already keeps current as part of daily work. ###### Does Wellzesta change records in PointClickCare? No. The integration runs one way: Wellzesta reads from PointClickCare and does not write back. ###### What happens if I edit a synced field in Wellzesta? The next update from PointClickCare overwrites the change. Edit the field in PointClickCare instead. 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[Terms of Service](https://www.wellzesta.com/terms-of-service) | [Privacy Policy](https://www.wellzesta.com/privacy-policy) | [Cookie Policy](https://www.wellzesta.com/privacy-policy) ```json { "@context" : "https://schema.org", "@type" : "Article", "author" : { "@type" : "Person", "name" : "Chris Kribs" }, "description" : "Create and update resident accounts from PointClickCare. No double entry for community staff. 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