Recent surges in coronavirus cases have made it clear that it may be quite some time before our world returns to normal. This pandemic has particularly impacted seniors and senior living communities, as seniors are facing unprecedented social isolation. Across the country, however, many seniors are getting to know a new friend—Alexa. With more than 3 billion virtual assistants already deployed around the globe, it’s clear that voice-controlled technology is going to continue to play an ever-increasing role in how we interact with each other and our world. Unlike some of the technological revolutions before it, the “Voice Revolution” is finding a special adoption among the older generation. Voice technology, especially when used in conjunction with engagement platforms like Wellzesta, has been shown to enrich seniors’ lives, alleviate workload from community staff, and increase occupancy rates.
Wellzesta has partnered with VoCo, a leading voice technology provider who offers senior living residents and members access to secure, private messages on Alexa devices. Through this partnership, Wellzesta offers its clients an extended way to access their community-specific data: by asking Alexa.