The days of paper-based operations in the senior living industry are over (or will only suffice as a back-up method). The COVID-19 pandemic has produced a number of unforeseen side effects, including emphasizing the importance of centralized data in senior care.
Recent Posts
Seniors want to learn about and adapt to new technology, but confusing and inaccessible user interfaces can discourage them from trying.
Topics: Seniors Wellness Wellbeing Communication Technology wellness design aging
A year of virtual operations and isolation has required senior living communities to get creative with ways to engage their residents.
Topics: Financial Wellness Wellbeing Resident Engagement Dance Physical Wellness intellectual wellness senior wellness health & wellness inspiration mindfulness social wellness social isolation
Attracting and retaining qualified employees has become increasingly difficult for senior living organizations. With senior care workers facing under appreciation, burnout from high workloads, and low wages, retaining existing employees is hard enough, let alone drawing in new ones. Many of these senior living organizations attempt to attract employees with an increase in monetary incentives. While effective, financial incentives are not possible for all communities, particularly in light of COVID-19’s effects on many communities’ financial positions.
Topics: Money Wellbeing Team staff wellness staff retention caregiver retention caregiver turnover
A recent study shows Facebook’s positive effect on the well-being of older adults, improving feelings of competency, autonomy, and connectivity.
Topics: Wellness Science Emotional Wellness Technology social isolation
A study by the Center for Disease Control showed that an estimated 20% of seniors aged 55 or older experience some form of mental health concern. The most common mental health issues include severe cognitive impairment, anxiety, and mood disorders such as depression or bipolar disorder.
Topics: Seniors Wellness Wellbeing Resident Engagement senior wellness journaling senior care purposeful life software
Wellzesta’s incorporation of technology to ease senior living staff’s workloads aids in employee satisfaction and decreases staff turnover.
In an article by the National Center for Biotechnology Information, several medical professionals expressed the growing need for technology in senior living, particularly in combating employee turnover.
With an increase in demand for caregivers, both at home and in senior living communities, contrasted against an annual turnover rate of 40 to 75 percent, the importance of reducing employee turnover in the senior care industry is not to be taken lightly.
While employee turnover in any industry is costly and damaging to the organization, the specific dangers this issue creates in senior care are unique.
The disruption in the consistency of caregiving services can negatively impact outcomes for both residents and staff wellbeing. Residents’ mental health can be affected when they are routinely subjected to new and rotating staff, forcing them to endure the emotional impact of lost relationships with previous caregivers. Continued turnover can lead to periods of understaffing, resulting in overworked employees and further amplifying the negative impact felt by residents.
Along with causing distress among residents and staff, employee turnover can be extremely expensive. Costing organizations, on average, $2500 per turn over at a rate of 40% in the first 90 days, continued employee turnover is simply not something that most senior living communities can afford.
This is why putting systems in place that actively work toward retaining staff in eldercare and achieving staff satisfaction is essential in reducing employee turnover.
Wellzesta is a technology company that specializes in preventing employee turnover and encouraging wellbeing in its users. Designed specifically with senior living staff in mind, Wellzesta Elevate is a comprehensive platform that works to ease caregiver workload and streamline communication in order to foster employee wellbeing.
When an employee feels that their voice is heard, they are 4.6 times more likely to perform their best at work. By providing a way for employers to collect staff feedback and satisfaction scores, Elevate allows communities the opportunity to empower employees and solve inefficiencies, effectively achieving higher employee retention rates.
Along with dissatisfaction, an increase in senior living staff workload is another consequence of high employee turnover. As facilities continue to encounter high turnover rates and are faced with understaffing, they are forced to over-schedule caregivers. Overwhelmed by their duties, employees can experience burnout, which can affect the quality of care that staff in eldercare are able to provide, and can also result in safety issues for residents.
“Our staff have been asked to take on a lot this past year during COVID, both extra work and emotional support. It’s time we give them something that benefits their own wellness. The Elevate app does just that.” Ann S., Director of Human Resources.
Additionally, ineffective communication in senior living communities can increase workload and cause distress among staff in eldercare. Without a way to quickly communicate urgent updates, preventative measures, or delegate duties to various staff, miscommunication is inevitable. However, in an industry where miscommunication could result in causing harm, applying efficient communication channels becomes all the more necessary.
Caregivers are an indispensable part of a senior’s wellness journey. Any action that goes towards improving a senior living staff’s work experience and relieving some of the pressure of this high-stress career should be a priority among senior living communities.
Here are a few ways Wellzesta Elevate is combating employee turnover and increasing job satisfaction in eldercare workers:
Topics: Senior Living Wellness Employees engagement software staff wellness staff retention senior care software